Eatper account and data

Request account deletion

You can request permanent deletion of your Eatper account without reinstalling the application. We verify your identity before processing the request and will never ask for your password by email.

How to delete your account

Option 1: In the Eatper application

  1. Open Eatper and sign in.
  2. Open Settings, then Account settings.
  3. Select Delete account and follow the identity-verification steps.

Option 2: If you cannot use the application

  1. Email , preferably from the email address registered to your Eatper account.
  2. Use the subject “Eatper account deletion request”.
  3. State that you want your account and associated personal data deleted.
  4. Complete the secure identity-verification steps sent by support.

What happens next

After identity verification, Eatper processes deletion of your account and personal data associated with it. Limited information may be retained only where described in the Eatper Privacy Policy or required for legal, security, fraud-prevention, or dispute-resolution purposes. Data that has already been irreversibly anonymised cannot be connected back to your account.

Account deletion is permanent. Export any information you want to keep before requesting deletion.

Never send your password, one-time authentication code, or payment-card information. Eatper support does not need these to verify your request.

Subscriptions

If paid subscriptions are offered, deleting an Eatper account may not cancel a subscription managed by Apple or Google. Cancel the subscription in the relevant store before deleting the account. Contact Eatper support if you need help.

Read the Eatper privacy and legal information for the full description of deletion and any applicable retention.